Internet, Telephone, and Video Services

Division of Homeland Security Wireless, Inc.
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POR308
Pricing - Residential or Entrepreneur Service
 
Pricing information requires the following: 

 1. Call for a site survey (see below)
 2. Choose the level of service (see below)
 3. Determine the cost of the antenna installation
 4. Determine if you plan to do your own network installation
 5. Determine if you need network support
 6. Understand the terms of service
 7. Place order
Site Survey 
 
A site survey is required, and is free. Several tasks are required:
 
1. There must be a line of sight of the antenna to a transmitter, requiring an antenna to be in the clear of buildings, trees, and other obstructions. The antenna must meet the building codes and installation should be accomplished by a competent installer. A fee is charged for materials and labor if performed by Falmouth Wireless.
 
2. The network used to access the Internet must be examined for suitability of service. Residential routers usually fall short in performance. The wireless modem and router supplied by FalmouthWireless is designed for commercial grade operation and includes QoS settings and SPAM reduction from blacklisted sites. Options will be explained. A fee is charged for materials and labor if your internal network has to be changed. The modem comes with three "wired" ports, but it can be expanded to nine "wired" ports at an extra charge. Therefore your existing router is not necessary.
 
3. Ensure your understanding of bandwidth, speed, and how performance is affected. Specifically, the Internet connection bandwidth is determined by the grade of service to the "port" on the wireless modem. Multiple users behind the port are then "shared users" on the port. Understand the "terms of service".
 
4. If you change from one service provider to our service, and they provide web hosting and e-mail, changes in your internal setup are usually required. Most customers prefer web-mail and web hosting from outside providers. See (2.) above. 
 
5. Our pricing model is to provide a basic pricing that provides a connection to the IP-network. To that pricing you may use your own desired Internet connection. Optionally, we have multi-homed Internet connections at various speeds. These are business class Internet connections. Commercial IP addresses can provided as optional.
 
6. Residential class service is based on using an open Wi-Fi connection with the security of private login and password. The lower cost plans allow the user to use his/her Blackberry, iPhone, laptops, or desktop computers (as examples) in a residential setting. Wifibernet is a much longer range Internet technology that uses external antennas that have a near line of sight capability to our system of wireless transmitters.
 
The unique advantage to the Residential user is that we use multiple Internet gateways to reach the Internet. If a service is "loaded" or "shuts down", there is an alternate Internet gateway to continue a positive Internet experience.
 
7. Professional class service (described on our web site) is a higher level of service designed for businesses with multiple Internet connections. Telco/Industrial grade routers are used in the "Cisco Class".
 
8. Wi-Fi service is the lowest cost service because you are choosing a service designed for limited range and subjected to slowdowns caused by other users sharing the Wi-Fi channel. The Wi-Fi service is secured by a login/password. If you use your own equipment, Falmouth Wireless states "caveat emptor". To improve range, an external antenna sytem is available with a built-in modem. This system requires pointing to the Wi-Fi transmitting site because it uses a directional antenna. Professional installation is available.
 
* First name (required):

* Last name (required):
* E-mail address (required):

Phone number:
* Message (required):


Optional services:
 
Monitoring - We monitor your Internet connection (but not content) to prevent abuse - $15/month
 
Automatically one year service plans are available - Call Falmouth Wireless
 
Antenna installation - $90/hour
 
Network engineering assistance - $150/hour
 
Video surveillance - Depends on cameras used. Low end USB camera typically costs $15. Mid range units for outdoor use are $300. Industrial grade units vary significantly in prices. 
 
NEW - CapeCod TeleCaller
Automatic calling services. For example, for Doctor/Dentist services to call for appoint reminders. Calling tree for special messages, etc. This service is extremely inexpensive.
 
 
Core Pricing for Residential Class service (one year automatic renewal is available)
 
508-299-1404 (Falmouth)
508-815-0023 (Hyannis)
866-303-1666 (Toll Free)
 
The wireless modem works on a half duplex connection. On average, the throughput of the modem supports18 Mbps. The modem itself is transparent so it does not limit your upload or download speed that can be up to 36 Mbps in each direction.
 
Basic (Connects a user to a Wi-Fi Internet connection of their choice). Warning: Check your signal strength to achieve 1-2 "bars" on your wireless device. Internet speed varies with the number of users. Wi-Fi range distance varies.

Weekend (2 days): $8/weekend

Weekly: $30/week

Monthly: $40/month


Step-up Wifibernet (Connects a user to a exceptionally secure Wi-Max business grade service)
$40/month for a  6 Mbps Wireless Internet connection.
External antenna required for wireless channel


Step-up Super Wifibernet (Connects multiple users with higher bandwidth)
$50/month for a 18 Mbps Wireless Internet connection.
External antenna required for wireless channel


Small Business Class Wifibernet (Connects a user to a professional service Internet Connection AND a Wi-Fi to your users )
CapeCod Box (tm) - Includes a connection to receive Step-up Super Wifibernet Internet to your location, AND, a Wi-Fi connection to serve your customers or your own users. Requires one external antenna (to receive Internet) and one antenna to provide WiFi service to customers or your own users.
Consult Falmouth Wireless to determine the best methods of antenna installation.

$90/month dual wireless service.
$495 plus S&H and taxes extra. Call Falmouth Wireless for free site survey.


Antenna systems (Consult Falmouth Wireless for best antenna and mounting methods)

Installation at $90/hour plus masts as required