Site Survey
A site survey is required, and is free. Several tasks are required:
1. There must be a line of sight of the antenna to a transmitter, requiring an antenna to be in the clear of buildings, trees, and other obstructions. The antenna must meet the building codes and installation should be accomplished by a competent installer. A fee is charged for materials and labor if performed by Falmouth Wireless.
2. The network used to access the Internet must be examined for suitability of service. Residential routers usually fall short in performance. The wireless modem and router supplied by Falmouth Wireless is designed for commercial grade operation and includes QoS settings and SPAM reduction from blacklisted sites. Options will be explained. A fee is charged for materials and labor if your internal network has to be changed. The modem comes with three "wired" ports, but it can be expanded to nine "wired" ports at an extra charge. Therefore your existing router is not necessary.
3. Ensure your understanding of bandwidth, speed, and how performance is affected. Specifically, the Internet connection bandwidth is determined by the grade of service to the "port" on the wireless modem. Multiple users behind the port are then "shared users" on the port. Understand the "terms of service".
4. If you change from one service provider to our service, and they provide web hosting and e-mail, changes in your internal setup are usually required. Most customers prefer web-mail and web hosting from outside providers. See (2.) above.
5. Our pricing model is to provide a basic pricing that provides a connection to the IP-network. To that pricing you may use your own desired Internet connection. Optionally, we have multi-homed Internet connections at various speeds. These are business class Internet connections. Commercial IP addresses can provided as optional.
508-299-1404 (Falmouth) 508-815-0023 (Hyannis)
866-303-1666 (Toll Free)
for all and any information required.