Site Survey
A site survey is required, and is free. The prices and description apply to Telephone Service over the Falmouth Wireless network. Several tasks are required:
1. There must be a line of sight of the antenna to a transmitter, requiring an antenna to be in the clear of buildings, trees, and other obstructions. The antenna must meet the building codes and installation should be accomplished by a competent installer. A fee is charged for materials and labor if performed by Falmouth Wireless.
2. The network used to access the Internet must be examined for suitability of service. Residential routers usually fall short in performance. The wireless modem and router supplied by Falmouth Wireless are designed for commercial grade operation and includes QoS settings and SPAM reduction from blacklisted sites. Options will be explained. A fee is charged for materials and labor if your internal network has to be changed. The modem comes with three "wired" ports, but it can be expanded to nine "wired" ports at an extra charge. Therefore your existing router is not necessary. Telephone service requires attachment to a wired port.
3. Ensure your understanding of bandwidth, speed, and how performance is affected. Specifically, the Internet connection bandwidth is determined by the grade of service to the "port" on the wireless modem. Multiple users behind the port are then "shared users" on the port. Understand the "terms of service". Existing telephone wiring must be in acceptable condition.
4. If you change from one service provider to our service, and they provide web hosting and e-mail, changes in your internal setup are usually required. Most customers prefer web-mail and web hosting from outside providers. See (2.) above.